Do you do custom orders?
HELL YES! For custom order inquiries, please email us at firstname.lastname@example.org and we can assist you in creating a unique piece made just for you.
How soon will I get my order?
Most of the products listed on our site are made-to-order, which means that we don't keep stock of our products on hand. Generally, once you place an order it takes 2-5 business days to process and create your items depending on our work load. You will be notified if we anticipate a delay.
What is your return/exchange policy?
We hope you love our products just as much as we do, and we will do our best to assist you with any issues you may have with your order. Our policy can be found here.
Can you do bulk orders?
Of course! If you've got a special event (birthday, bachelorette party, etc.) or you just want your squad to look as good as you do in our bikinis, we'd be happy to assist you! Just shoot us an email at email@example.com
What are your shipping rates?
We here at Halia & Jade like to stay on budget as much as you do so we try to keep our shipping charges as basic as possible. Right now, we ship in USPS Flat Rate Boxes and try our best to pack them in the smallest box possible in order to keep costs down. If you live on Guam and would like to pick up your order instead, please select "PICK UP" as your shipping method.
|SMALL FLAT RATE BOX||
8-5/8" x 5-3/8" x 1-5/8" (inside)
8-11/16" x 5-7/16" x 1-3/4" (outside)
|MEDIUM FLAT RATE BOX||
11" x 8-1/2" x 5-1/2" (inside)
11-1/4" x 8-3/4" x 6" (outside)
13-5/8" x 11-7/8" x 3-3/8" (inside)
14" x 12" x 3-1/2" (outside)
|LARGE FLAT RATE BOX||
12" x 12" x 5-1/2" (inside)
12-1/4" x 12-1/4" x 6" (outside)
23-11/16" x 11-3/4" x 3" (inside)24-1/16" x 11-7/8" x 3-1/8" (outside)
Why the name "Halia & Jade"?
We're named after the founder's two daughters: Aniyah Jade and Chloe Halia Marie. Also, because "Dope Ass Bikinis" doesn't cover all the demographics we're trying to reach.
What's with the "seamless" thing, anyway?
Well, we personally feel that a seamless bikini is flattering for every body type as it doesn't cut off certain areas with harsh elastic. #BoycottTheMuffinTop
How can I be absolutely positive that I'm getting a product that is 100% handmade on Guam?
Unlike some other popular Guam brands, our items are 100% handmade by our founder, creator, and queen, Jessica Kim, in Merizo, Guam. She draws her designs out in a sketchbook, creates pattern pieces free-hand (usually on the back side of wrapping paper, #reducereuserecycle), cuts the fabric out on her living room floor, and stitches all the pieces together on her personal sewing machine that's over 5 years old and probably needs to be upgraded.
Do you outsource anything?
The only things we outsource here at Halia & Jade is our fabric, thread, and supplies (scissors, sewing tools, etc.). Our fabric is hand picked from trusted fabric retailers in California and on Guam. We use Coats & Clark thread which we either order online or pick up locally at Mark's Hardware.